Opening for CRM Executive – Kolhapur

1 - 3 Years
Kolhapur

Job Description

JOB RESPONSIBILITIES
Responsible to check unapproved Sales Order and take action for converting it into approved Sales Order
Analyse RM's previous days Sales Activity report and assist to close at customer point
Review approved backorder for material availability in stock
Review approved backorder for material not in stock and do follow-ups with the purchase team
Make quotation follow-ups
Responsible for follow-ups for Payment not received of minimum 15 customers and ensure forecast is achieved
Respond and close action for incoming calls to reach desired productivity levels
Account reconciliation
Close service related issues/complaints within 24 hours
Update and maintain service ratio in SAP
Relationship building with the Customer and RM
Respond and close action for incoming calls, Identifying activities in Incoming calls for productivity and call closure to reach desired productivity level.
Outgoing calls :- Daily 4 New Customers and billing of Lost Customers and Minimum 35 outgoing customer calls.
CRM visit with RM to their customer once in a week

Job Location: Kolhapur

Salary: INR 1,00,000 - 3,00,000 P.A.

Industry:Electricals / Switchgears

Functional Area:Sales, Retail, Business Development

Role Category:Retail Sales

Role:Sales Executive/Officer

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

Doctorate:Doctorate Not Required

Company Profile

Vashi Electricals Pvt. Ltd.

Vashi Electricals is India's largest channel partner of reputed Indian & International brands of industrial products. Started in 1978, the family business with a humble beginning and king size dreams initiated the change in pattern of response and service to the customer. The business process designed was committed to service customers in time. Focused commitment and efforts resulted in manifold growth and expansion of the network.
View Contact Details+

Recruiter Name:Ms. Neelam Yadav

Contact Company:Vashi Electricals Pvt. Ltd.