Improving the overall customer relationship, delivering reliable administrative support and customer service.
Acknowledging customers promptly and treating them in a courteous manner
Finding out what information, products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information
Resolving customers queries within agreed authority
Producing file notes after any client meetings, summarising any additional actions required, including follow up calls
Sales activity planning, including reviewing existing customer files to identify sales opportunities.
Strong knowledge of computers in a windows environment
Good in oral and written communication skills
Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers confidentiality
Strong negotiation skills
Proactive and highly self motivated
Comfortable approaching people
Salary: INR 50,000 - 1,75,000 P.A.
Industry:Electricals / Switchgears
Functional Area:Sales, Retail, Business Development
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
PG:Post Graduation Not Required
Vashi Electricals Pvt. Ltd.
of Industrial Products in India.
Started in 1978 in a 400 sq ft office in a Mumbai suburb, Vashi Electricals
has transitioned into a 2,00,000 sq ft state-of-the-art Operations &
Logistic centre at Bhiwandi. The Company offers 17 World-Class brands under
one roof and caters to the needs of 15,000+ customers on a national level.
Vashi Electricals has a presence in 12 locations in India. While a lot has
changed in Vashi Electricals in the last 38 years, there is one thing that
remains unchanged - the Company's passion for Customer Service and
Recruiter Name:Ms. Sugandha Sharma
Contact Company:Vashi Electricals Pvt. Ltd.